Appointments and Fees Appointments To schedule an appointment for a consultation with one of our specialists please phone 9650-4988. We normally confirm patient appointments the day before, however it is your responsibility to make a note of your appointment date and time. For your initial consultation we ask that you bring your referral, any x-rays, blood test results and other information that may be relevant. As a courtesy to our staff, and other patients that may be on a waiting list, we ask that if you are unable to attend, please call and cancel or re-book within 24 hours of your scheduled appointment. Fees Our practice is committed to providing the highest quality of healthcare to all our patients. Our fee structure is based on the recommended rates set by The Australian Medical Association. We request that fees are paid at the time of consultation, and we accept all major credit cards, bank cards and cash. For patients requiring hospitalisation, all our doctors are registered no gap providers, and there will be no “out of pocket” expenses for their services while you are in hospital. Cancellation Policy We are a busy specialist practice, and our appointments are in high demand. Our Cancellation Policy is designed to ensure fairness to both patients who are kept waiting for appointments as well as our doctors who are striving to meet the demand for their services. Your appointment time is reserved especially for you. We do not double-book or over-book our clinics. All patients are given the time needed to provide a thorough and detailed medical assessment. We understand that at times appointments need to be changed. Under this cancellation policy, our doctors appreciate your co-operation as below: A minimum of 24 hours’ notice prior to your scheduled appointment time is required for cancellation or changes to appointment times. Patients not attending or cancelling their appointment within 24 hours of their scheduled appointment time will be charged a non-attendance fee. The non-attendance fee for a standard appointment is $100 for a new consultation and $50 for a follow up consultation. Please note no subsequent appointments can be booked until the non-attendance fee is settled.
